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Return Policy

Thank you for shopping https://www.kdmarbles.com! We understand, things happen; if you are not entirely satisfied with your purchase, please contact us as soon as possible.

By email: info@kdmarbles.com

General Return Policy:

Return Eligibility:

  • Shop merchandise must be returned undamaged, in original packaging.
  • Return package must be postmarked back to us within 30 days of the date of purchase.
  • Must have a preapproved RMA slip accompanied. (1)
  • Custom and international orders are not eligible for return.
A product may be exchanged for credit towards another, or returned for a refund – a 10% restocking fee may apply. (2)
Return shipping:
You are responsible for paying the costs of shipping, and the risk of loss of or damage when returns are in transit to Knuckle Down Marbles.
Damaged/Incomplete Purchases:

If you received a damaged or incomplete purchase, please notify us immediately for assistance. General policy will be a prorated refund of merchandise price.  

References:
(1) Obtained by contacting us via email.
(2) Limitations apply for exemption.